All Seute laptop bags are covered by a one-year warranty from the date of purchase.
The warranty encompasses manufacturing defects and faulty workmanship under normal use conditions. Covered issues include broken zippers, stitching defects, and hardware malfunctions.
Normal wear and tear, misuse, accidents, or damage caused by unauthorized repairs are not covered. Damages resulting from airline mishandling or other third-party actions are not covered.
To initiate a warranty claim, contact our customer support via WhatsApp at +918237319301. Provide clear photos of the issue along with proof of purchase. Our team will assess the claim and guide you through the next steps.
If the issue is covered by the warranty, we will repair or replace the product at our discretion. For minor issues, you may consider seeking repairs at a local bag repair service. Contact our support for guidance and potential reimbursement for authorized repairs.
Thank you for choosing Seute. We are dedicated to delivering exceptional products and ensuring your satisfaction with our reliable warranty support.